Stay Safe and Informed

nabaiji Responsible Gaming Guidelines

Gaming is for fun – not a source of problems. nabaiji believes every player should play with awareness and within their own means. On this page you will find ways to set limits, warning signs to watch for, and how to get help when you need it.

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The Basics

Why Responsible Gaming Matters

Casino and sports betting are a form of entertainment for many people. It stays safe only when you keep control of your spending and do not chase losses. nabaiji wants every member to make informed decisions – how much time to spend, how much money to put in, and when to take a break.

Remember, no game guarantees a win. Before betting or playing casino games, ask yourself: "Can I afford to lose this money?" If the answer is no, it is wiser not to play. Reading our Terms and Conditions will give you a full picture of the platform's policies.

We believe transparency is the best policy. Under our Privacy Policy, your information is strictly protected and your gaming history is never shared with third parties.

Key things to keep in mind:
  • Only players aged 21 and above may open an account.
  • Never bet money whose loss would cause hardship for your household.
  • Gambling is never a source of income – it is a leisure expense.
  • Do not place larger bets trying to recover money you have already lost.
  • Avoid playing while drinking alcohol or under emotional stress.
  • Never bet with borrowed money.
Stay in Control

Tools for Setting Limits

nabaiji offers a range of protective tools for every member. Contact our support team at any time to activate them.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately; raising it requires a set waiting period.

Time Limits

Decide in advance how many hours you will play each day. Once that time is up, the system will automatically alert you and can close the session if needed.

Self-Exclusion

Block yourself from your account for a set period – starting from 30 days up to permanently. During this time you will not be able to log in or place bets.

Cooling-Off Break

Need to pause for a while? Take a temporary break from 24 hours up to 90 days. Your account will not be active until the break period ends.

View Gaming History

Check your own records of deposits, withdrawals, bet amounts, and wins and losses. Reviewing your own data regularly is an easy way to stay informed.

Reality Check

During extended play sessions, pop-up messages will appear at set intervals reminding you how long you have been playing and how much you have spent.

To activate any of these tools, contact nabaiji via 24/7 live chat or email support. Our team assists in both Bengali and English. Requests to set limits or self-exclude are processed right away.
Stay Aware

Warning Signs of a Problem

It is not always easy to notice when gaming is getting out of control. If you see any of the signs below in yourself or someone close to you, seek help promptly.

  • You are spending more than your budget and keep placing more bets telling yourself it is "just one last time".
  • You are placing bigger bets to try to win back what you lost – this is called "chasing losses" and it is very risky.
  • You are putting gaming ahead of family, friends, or work.
  • You are hiding your gaming habits from family or lying about them.
  • You are borrowing money, dipping into savings, or using family assets to fund gaming.
  • You feel restless, irritable, or down when you are not playing.
  • You cannot concentrate at work and you are having trouble sleeping.
Ask Yourself

Take a Quick Check

Answer the questions below honestly:

  • In the past month, did you exceed your own spending limit even once?
  • Have you tried to stop playing but found you could not?
  • Has gaming caused financial strain or family problems at home?
  • Do you find yourself thinking about gaming most days?
  • Have you borrowed money from someone to play that you have not been able to pay back?

If you answered "yes" to two or more questions, now is the time to seek help. Ways to get support are listed below.

Get Support

Help Is Always Available

Acknowledging the problem is the first step toward a solution. Support is available through the options below.

nabaiji Support

24/7 Live Chat Chat with us in Bengali at any time through the site's live chat – for setting limits, self-exclusion, or any other concern.
Email Support Write to us with details of your situation: [email protected] – you will receive a reply in Bengali or English.

Our support team keeps your request confidential and helps without judgement.

Family and Professional Support

  • Family and loved ones: Tell someone you trust about your situation. Having someone by your side makes it much easier to stay in control.
  • Professional counsellors: Mental health specialists and behavioural counselling services are available in Bangladesh. Contact your local hospital or clinic.
  • Community support organisations: Reaching out to organisations that work on gambling addiction is a sign of courage, not weakness.
  • Group therapy: Sharing your experience with others facing the same issue can support mental recovery.
nabaiji's commitment: If you want to self-exclude or feel that gaming is harming you, our support team will close your account without asking any questions. This is your right and our responsibility.
Our Commitment

What nabaiji Ensures

Responsible gaming is not only your responsibility – it is ours too. We work constantly to keep the nabaiji platform safe. For answers to common questions on this topic, visit our FAQ page.

  • Strict age verification – no one under 21 can open an account.
  • Transactions protected by SSL encryption – your financial information is fully secure.
  • Accounts are automatically flagged for review if suspicious activity is detected.
  • Parental control features on accounts to protect minors.
  • Limit-setting requests are applied immediately.
  • Promotional messages are completely stopped during a self-exclusion period.
  • Responsible gaming guidelines are easily accessible from every page of the site.
Healthy Gaming Habits

Build Good Habits

A few simple habits will keep gaming fun at all times.

  • Set aside a fixed entertainment budget at the start of each month and stick to it.
  • Decide how long you will play each day before you start, and set an alarm.
  • Do not play for long stretches without a break – take at least 10 minutes off every hour.
  • After a win, set aside a portion of your winnings – do not bet everything again.
  • See gaming as a form of entertainment, not a way to earn money.
  • Review your gaming history regularly and do a quick tally at the end of each month.
Frequently Asked Questions

Questions About Responsible Gaming

Visit our FAQ page for answers to more common questions on this topic.

Your account can be reactivated after a time-limited self-exclusion period ends. However, if you apply for permanent self-exclusion, the account will remain closed for good. During self-exclusion, nabaiji will not send you any marketing or promotional messages. To reactivate your account, contact the support team.

Contact nabaiji via 24/7 live chat or email and let us know your preferred limit. You can set a daily, weekly, or monthly limit. Requests to lower a limit take effect immediately. Requests to raise a limit have a mandatory waiting period so you do not make the decision in the heat of the moment.

Change your password immediately and end any active logged-in sessions on your devices. Anyone under 21 using the account is a violation of our rules. If you report such an incident, the nabaiji support team will help you put additional security measures in place. The best precautions are not saving your password on shared devices and using a screen lock.

Absolutely. Many people take a temporary break as a precaution – before exams or during a busy period at work, for example. This is not a sign of weakness; it is a smart way to stay in control. You can use this option at any time and you do not need to give a reason.

Yes, please contact our support team about family situations as well. They can offer guidance and, if needed, point you toward professional help. All information is kept strictly confidential. Beyond direct conversation, consulting a professional family counsellor or psychiatrist is also a good step.

The World Health Organization (WHO) recognises gambling addiction as an established behavioural disorder. It is a mental health matter and professional support is available. There is no shame in it – recognising the problem and seeking help takes courage. Acting early makes recovery much easier.
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